In every EU/EEA country, there is at least one national contact point for cross-border healthcare, which has an organized website and available contact channels to inform you about your rights to healthcare, reimbursement options, procedures to follow and help you navigate in the national health systems of the member states.
Austria
Gesundheit Österreich GmbH
Website: https://www.gesundheit.gv.at/service/patientenmobilitaet/patient-mobility-en
Email: patientenmobilitaet@goeg.at
Website: https://www.gesundheit.gv.at/service/patientenmobilitaet/patient-mobility-en
Email: patientenmobilitaet@goeg.at
Belgium
Soins de santé transfrontaliers
Website: https://www.health.belgium.be/language_selection?destination=crossborderhealthcare
Email: information@crossborderhealthcare.be
Website: https://www.health.belgium.be/language_selection?destination=crossborderhealthcare
Email: information@crossborderhealthcare.be
Bulgaria
Croatia
Croatian Health Insurance Fund
Website: https://hzzo.hr/en/national-contact-point-ncp/
Email: ncp-croatia@hzzo.hr
Website: https://hzzo.hr/en/national-contact-point-ncp/
Email: ncp-croatia@hzzo.hr
Cyprus
Ministry of Health
Website: https://www.moh.gov.cy/moh/cbh/cbh.nsf/index_gr/index_gr?OpenDocument
Email: ncpcrossborderhealthcare@moh.gov.cy
Website: https://www.moh.gov.cy/moh/cbh/cbh.nsf/index_gr/index_gr?OpenDocument
Email: ncpcrossborderhealthcare@moh.gov.cy
Czech Republic
Denmark
Danish Patient Safety Authority
Website: https://lifeindenmark.borger.dk/healthcare/the-danish-national-contact-points?cookieSupport=true
Email: EUS-sektion@stps.dk
Website: https://lifeindenmark.borger.dk/healthcare/the-danish-national-contact-points?cookieSupport=true
Email: EUS-sektion@stps.dk
Estonia
Estonian Health Insurance Fund
Website: https://www.tervisekassa.ee/kontaktpunkt
Email: info@tervisekassa.ee
Website: https://www.tervisekassa.ee/kontaktpunkt
Email: info@tervisekassa.ee
Finland
France
Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)
Website: http://www.cleiss.fr/presentation/pcn.html
Email: soinstransfrontaliers@cleiss.fr
Website: http://www.cleiss.fr/presentation/pcn.html
Email: soinstransfrontaliers@cleiss.fr
Germany
Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)
Website: https://www.eu-patienten.de/
Email: info@eu-patienten.de
Website: https://www.eu-patienten.de/
Email: info@eu-patienten.de
Greece
National Organization for the Provision of Health Services – EOPYY
Website: https://eu-healthcare.eopyy.gov.gr/gr/home.aspx
Email: ncp_gr@eopyy.gov.gr
Website: https://eu-healthcare.eopyy.gov.gr/gr/home.aspx
Email: ncp_gr@eopyy.gov.gr
Hungary
Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ National Center for Patients' Rights and Documentation
For EU citizens that intend to use Hungarian healthcare:
Website: http://www.patientsrights.hu/
Email: info@patientsrights.hu
For Hungarian citizens seeking healthcare in EU:
Website: http://www.eubetegjog.hu/
Email: info@eubetegjog.hu
For EU citizens that intend to use Hungarian healthcare:
Website: http://www.patientsrights.hu/
Email: info@patientsrights.hu
For Hungarian citizens seeking healthcare in EU:
Website: http://www.eubetegjog.hu/
Email: info@eubetegjog.hu
Ireland
Cross-Border Healthcare Directive Department
Website: https://www2.hse.ie/services/schemes-allowances/cross-border-directive/
Email: Crossborderdirective@hse.ie
Website: https://www2.hse.ie/services/schemes-allowances/cross-border-directive/
Email: Crossborderdirective@hse.ie
Italy
Ministry of Health, Directorate-General for health planning
Website: https://www.salute.gov.it/new/en/tema/cure-nellunione-europea/national-contact-point/
Email: ncpitaly@sanita.it
Website: https://www.salute.gov.it/new/en/tema/cure-nellunione-europea/national-contact-point/
Email: ncpitaly@sanita.it
Latvia
Lithuania
State Health Care Accreditation Agency under the Ministry of Health
Website for NCP where patients could find the information in one place: https://ligoniukasa.lrv.lt/en/sector-activities/for-travelers-1/national-contact-point-for-cross-border-healthcare/
For EU citizens intending to use Lithuanian healthcare:
Website: http://www.vaspvt.gov.lt/en
Email: vaspvt@vaspvt.gov.lt
National Health Insurance Fund under the Ministry of Health
For Lithuanian insured persons seeking healthcare in the EU:
Website: http://www.vlk.lt/sites/en/
Email: vlk@vlk.lt
Website for NCP where patients could find the information in one place: https://ligoniukasa.lrv.lt/en/sector-activities/for-travelers-1/national-contact-point-for-cross-border-healthcare/
For EU citizens intending to use Lithuanian healthcare:
Website: http://www.vaspvt.gov.lt/en
Email: vaspvt@vaspvt.gov.lt
National Health Insurance Fund under the Ministry of Health
For Lithuanian insured persons seeking healthcare in the EU:
Website: http://www.vlk.lt/sites/en/
Email: vlk@vlk.lt
Luxembourg
Service national d’information et de médiation santé
For EU citizens intending to use Luxemburgish healthcare:
Website: www.mediateursante.lu
Email: info@mediateursante.lu
Ministry of Social Security (Caisse nationale de santé)
For Luxemburgish insured persons seeking healthcare in the EU:
Website: www.cns.lu
Email: cns@secu.lu
For EU citizens intending to use Luxemburgish healthcare:
Website: www.mediateursante.lu
Email: info@mediateursante.lu
Ministry of Social Security (Caisse nationale de santé)
For Luxemburgish insured persons seeking healthcare in the EU:
Website: www.cns.lu
Email: cns@secu.lu
Malta
Netherlands
Netherlands NCP Cross-border Healthcare
Website: https://www.cbhc.nl
Website: https://www.cbhc.nl
Poland
Portugal
The Central Administration of the Health System
Website: https://diretiva.min-saude.pt/
Email: diretiva.pcn@acss.min-saude.pt
Website: https://diretiva.min-saude.pt/
Email: diretiva.pcn@acss.min-saude.pt
Romania
Slovakia
Slovenia
Health Insurance Institute of Slovenia (HIIS)
Website: https://www.zzzs.si/en/cross-border-healthcare/slovenian-national-contact-point-for-cross-border-healthcare/
Email: nkt@zzzs.si
Website: https://www.zzzs.si/en/cross-border-healthcare/slovenian-national-contact-point-for-cross-border-healthcare/
Email: nkt@zzzs.si
Spain
Ministerio de Sanidad, Consumo y Bienestar Social
Website: https://www.sanidad.gob.es/en/servCiudadanos/internacional/asistenciaTransfronterizaUE/home.htm
Email: oiac@oiac.sanidad.gob.es
Website: https://www.sanidad.gob.es/en/servCiudadanos/internacional/asistenciaTransfronterizaUE/home.htm
Email: oiac@oiac.sanidad.gob.es
Sweden
Försäkringskassan
For Swedish insured persons seeking healthcare in the EU:
Website: www.forsakringskassan.se
Email: kundcenter@forsakringskassan.se
Email: huvudkontoret@forsakringskassan.se
Socialstyrelsen
For EU citizens intending to use Swedish healthcare:
Website: https://www.socialstyrelsen.se/en/
Email: socialstyrelsen@socialstyrelsen.se
For Swedish insured persons seeking healthcare in the EU:
Website: www.forsakringskassan.se
Email: kundcenter@forsakringskassan.se
Email: huvudkontoret@forsakringskassan.se
Socialstyrelsen
For EU citizens intending to use Swedish healthcare:
Website: https://www.socialstyrelsen.se/en/
Email: socialstyrelsen@socialstyrelsen.se
Iceland
Icelandic Health Insurance- International Department
Website: https://www.sjukra.is/english
Email: international@sjukra.is
Website: https://www.sjukra.is/english
Email: international@sjukra.is
Lichtenstein
Amt für Gesundheit (AG)
Website: http://www.llv.li/#/117345/patientenmobilitat-im-euewrraum
Email: patientenmobilitaet@llv.li
Website: http://www.llv.li/#/117345/patientenmobilitat-im-euewrraum
Email: patientenmobilitaet@llv.li
Norway
HELFO (The Norwegian Health Economics Administration)
Website: https://helsenorge.no/norwegian-national-contact-point-for-healthcare1
Email: servicesenteret@helfo.no
Website: https://helsenorge.no/norwegian-national-contact-point-for-healthcare1
Email: servicesenteret@helfo.no
Last Update: 22 October 2025