IT SPATOURISM: Greater IT support for spa tourism and e-health (Greece – Bulgaria)

Fund: European Regional Development Fund
Operational programme: : Operational Programme 'Greece – Bulgaria 2007-2013'
Total Investment: EUR 1.578.868
EU Investment: EUR 1.342.038

Development of a modern communication channel has led to creation of a network of spas on both sides of the border. A particularity of the project is that it provides a single integrated information environment with innovative functions and services for different target groups, such as people with special needs and the elderly. A central internet portal hosts promotional content and details of project activities, while a central platform giving access to a range of systems and subsystems supports the upgrade of customer services.

The project comprises of six actions. The interactive internet portal hosts navigation tools, and subsystems for interactive services and certification of users, while the e-tourism system hosts subsystems for tourist service and spa centre management, online reservation and rental of special equipment.